Tampa Bay
Restoration Pro Labor, Inc
71.97
71.97
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location has a great overall score, thanks to its good ratings and excellent reputation among clients. However, there is a significant issue with customer service, as one reviewer had a very unpleasant experience with the receptionist. The company has acknowledged this problem and is working to resolve it. The transition to a new phone system may be a contributing factor to this issue, but it is still something that needs to be addressed. The location's staff is generally very professional and responsible, and clients have praised their punctuality and attention to detail. The company's treatment of its employees is also noteworthy, as they have been praised for providing good working conditions and respecting their staff. Overall, this location has a lot to offer, but it needs to improve its customer service to meet its full potential. One area that the company could improve is its communication with clients, as there seems to be a disconnect between the receptionist and the rest of the team. This could lead to a better experience for clients and a more positive reputation for the company.
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