The business has a decent overall score, with a quality score that could be improved. The pricing is a strong point, with many customers mentioning that they were satisfied with the costs of services provided. However, some customers have mentioned that the quality of services could be better, with a few even stating that they were treated poorly by staff members. One notable issue is the lack of transparency and communication, with some customers feeling that they were led on and not kept informed about job opportunities. On the other hand, many customers have praised the staff for being friendly and helpful, with some going so far as to mention specific employees who went above and beyond to assist them. Overall, it seems that the business has the potential to improve its quality and communication, but also has some strengths to build on.