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Rentalex of Pasco
23.35
23.35
Overview
Construction Equipment Rental & Sales. High quality fleet of tools and equipment for rent. Financing available for new equipment sales.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Innovativeness
Overall
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This Rentalex location has received a generally positive response from customers. The staff is often described as friendly, knowledgeable, and helpful. Many customers have praised the selection of equipment and the reasonable prices. However, there are some issues that have been raised. Some customers have experienced problems with equipment breakdowns and have been charged for damages that they did not cause. The return policy has been a source of frustration for some customers, who feel that it is unfair or misleading. There is a need to improve communication and customer service. For example, the staff should clearly explain the return policy and any additional fees before renting equipment. This would help prevent misunderstandings and reduce the number of negative reviews. It is also essential to ensure that the equipment is well-maintained and functioning properly to avoid breakdowns and damage.In terms of innovation, Rentalex has implemented a user-friendly website and a wide range of equipment options. However, some customers have suggested that the company could improve its online booking system and offer more convenient payment options. Overall, this Rentalex location has the potential to be a top-rated rental business if it addresses the issues raised by customers and continues to improve its services and equipment offerings.
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