The business has a generally positive reputation, with a mix of excellent and average reviews. The overall rating of 4.1 suggests that the business is meeting expectations, but not exceeding them. The quality score of 4.3 is slightly lower than the overall score, indicating that while the business provides good service, there may be some room for improvement. The pricing score of 4.8 is the highest, suggesting that the business is competitive in terms of pricing. The innovativeness score of 4.4 is also high, indicating that the business is staying up-to-date with the latest trends and technologies.The business has a wheelchair-accessible parking lot, which is a plus. However, one issue that stands out is the owner's response to a negative review, where they seem to shift the blame and dispute the customer's claims. This could be seen as unprofessional and may damage the business's reputation.Overall, the business seems to be reliable and trustworthy, but there may be some areas for improvement in terms of quality and customer service. It's worth noting that the business has a strong team, with multiple positive reviews from satisfied customers. Sabrina, in particular, is praised for her helpfulness and professionalism.The business's working hours are standard, with Monday to Friday 8am-4pm, and no hours on Saturday or Sunday. The web link provided is https://www.tampa-rental-house.com/, which suggests that the business is online and may have a website or social media presence.It's worth mentioning that the business has a good rating of 3.7 on third-party rating platforms, which suggests that they are generally well-regarded by customers. However, it's also worth noting that there are some negative reviews, including one that accuses the business of being a "slumlord" and another that claims they were treated unfairly and lost their security deposit.