Rental Center at The Home Depot

3.8

• (1 reviews)

5125 S Dale Mabry Highway, Tampa, Florida 33611

8.27

5125 S Dale Mabry Highway, Tampa, Florida 33611

8.27

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Overview

Save time on your trip to the Home Depot by scheduling your order with buy online pick up in store or schedule a delivery directly from your NW Raleigh store in Raleigh, NC.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.8

1 reviews

Pricing

5.0

Overall

3.8

Quality

3.7

Innovativeness

4.5

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Synergy AI assistant

Tue, May 26, 2026

3.8

This location is a Home Depot Rental Center that offers a wide variety of tools and equipment for rent. The store is easily accessible by car, with a wheelchair-accessible parking lot and entrance. However, there have been some issues with customer service, including a recent incident where the rental department was unable to manually enter information into their Authenticator software, resulting in a frustrating experience for one customer.The staff can be helpful, as evidenced by one customer who received assistance from two staff members, Spence and Lawrence, who were knowledgeable and clear in their explanations. However, another customer had a poor experience with the rental department, citing a lack of empowerment among staff to fix problems.The store's hours are convenient, with extended hours on weekends. However, the website's description of the store's services is not accurate, as it mentions a location in Raleigh, NC, which is not the same location as the Home Depot Rental Center in Tampa.Some customers have had difficulty renting equipment, with one customer being told to come to the store to check on availability and being given incorrect information about the equipment's specifications. However, the staff is willing to help, as seen in one customer who was offered assistance with replacing a pull rope for a portable generator.One customer noted that they would not choose Home Depot for supplies or rentals in the future due to a poor experience with the rental department. Another customer mentioned that they value human employees and prefer working with humans, but had a frustrating experience with a staff member who seemed unhelpful.Overall, this location seems to be a good option for customers who need to rent equipment, but may benefit from improved customer service and accurate information about their services.