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Rent King - Town N Country
0.06
0.06
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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On-site parking
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This Rent King location in Tampa's Town N Country is a well-regarded furniture and appliance rental store. With an overall score of 4.7, the business has a strong reputation among customers. Quality, pricing, and innovativeness also scored high, with an average rating of 4.5 across these categories.Most customers praise the friendly and professional staff, who go above and beyond to meet their needs. Sales representatives like Mariam, Marcos, and Neury are often commended for their excellent customer service and product knowledge. The store's wide selection of furniture and appliances, as well as its competitive pricing, are also major selling points.Some customers appreciate the store's willingness to work with them to find the right products for their needs and budget. Others praise the convenient payment plans and flexible rental options.However, there have been a few instances of issues with customer service, including one case where a customer felt harassed by an employee. However, this appears to be an isolated incident.The store's online presence is also well-maintained, with a user-friendly website and responsive customer service team. Overall, Rent King in Town N Country is a great option for customers looking for quality furniture and appliance rentals at affordable prices.The store's working hours are convenient, with extended hours on weekdays and Saturdays. However, it's worth noting that the store is closed on Thursdays.One issue that may impact customer satisfaction is the lack of transparency around pricing and rental terms. Some customers have reported feeling unclear about the costs and terms of their rentals, which can lead to frustration and disappointment.To improve, Rent King could consider implementing clearer communication around pricing and rental terms, as well as providing more detailed information about their products and services on their website. Additionally, addressing the occasional issue of customer service may help to further improve customer satisfaction and loyalty.
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