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Rent-A-Center

4.0

• (1 reviews)

1070 Cypress Parkway, Poinciana, Florida 34759

69.07

1070 Cypress Parkway, Poinciana, Florida 34759

69.07

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Overview

Rent name-brand appliances, furniture, electronics & more from Rent-A-Center in Montana with our easy approval & payment process.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Delivery

Onsite services

Quick visit

Curbside pickup

In-store pickup

In-store shopping

Assembly service

Same-day delivery

Repair services

Installation service

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Pricing

4.2

Overall

4.0

Quality

3.8

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Synergy AI assistant

Tue, Feb 24, 2026

4.0

This location of Rent-A-Center seems to have both excellent and underwhelming experiences for customers. Many reviewers praised the staff, particularly Jeannette and Zuli, for their exceptional customer service, friendliness, and willingness to help. They were commended for being knowledgeable, patient, and accommodating. Some reviewers even mentioned that the staff made them feel like they were part of the family.On the other hand, there were some complaints about the pricing and the overall quality of the products. Some customers felt that the prices were too high or that the quality of the products was not up to par. However, it's worth noting that these complaints were not widespread and that many customers had positive experiences with the products they purchased.The lack of innovation in the services and products offered by Rent-A-Center is a concern. While the company seems to be doing well in terms of customer satisfaction, it may need to explore new and more innovative ways to improve the overall experience for customers.One issue that stands out is the inconsistent service provided by some staff members, particularly managers. Some reviewers reported receiving unprofessional and aggressive treatment from managers, which is unacceptable for a customer-facing business. This is a red flag that Rent-A-Center needs to address and provide better training to its staff to ensure that customers receive the level of service they expect.Overall, Rent-A-Center in Poinciana seems to have a mixed bag of experiences, but with a focus on improving customer service and addressing the issue of inconsistent service, it has the potential to become a top-rated location.