Tampa Bay
Rent-A-Center
8.72
8.72
Overview
Rent name-brand appliances, furniture, electronics & more from Rent-A-Center in Montana with our easy approval & payment process.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Curbside pickup
In-store pickup
In-store shopping
Assembly service
Same-day delivery
Repair services
Used goods
Installation service
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Pricing
Quality
Overall
Innovativeness
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This location has a general average score of 3.2. Quality of products and services received feedback with a lower average of 3.1. However, pricing has been considered fair with an average of 4.0. Many customers praised the staff for their friendly and helpful behavior, however some issues were mentioned with product quality and sometimes long wait times to resolve issues. Some customers were also not happy with communication regarding delivery and installation services. There was one case of a customer who received a call from a representative while she was out and someone entered her home. The issue was further complicated by a misunderstanding regarding the due date of a payment, resulting in a negative customer experience. It is recommended to improve customer service in cases of delivery and installation issues, and to ensure the accuracy of communication regarding payment due dates. Some customers have reported that the prices of the products are high and there is no option to negotiate or find cheaper alternatives. The website is available and customer service is available in multiple languages. However, some customers were not satisfied with the customer service they received, finding the representatives to be unhelpful or having a bad attitude.
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Hours
Closed
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Thursday
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