This Rent-A-Center location has a good reputation among customers, as evidenced by the various reviews provided. However, there are also some negative experiences shared by customers, which highlight some issues with the business. Some customers have praised the customer service at this location, mentioning that the employees are friendly and helpful. For example, one customer appreciated the manager's knowledge and the staff's kindness to their service dog. Another customer was satisfied with the quick and friendly service they received.However, there are also several customers who have expressed dissatisfaction with their experiences. Some have complained about the prices being too high, while others have had issues with the quality of the products they rented. For instance, one customer reported that the laptop they rented was damaged in a lightning strike and that the store did not do enough to help them resolve the issue.One customer also reported being taken advantage of by the store, feeling that the staff were pushy and did not fully explain the terms of the rental agreement. Another customer had issues with the website, stating that it was slow and kicked them out while they were trying to place an order.Despite these issues, there are some positive reviews that suggest that the store has made an effort to improve in certain areas. For example, one customer mentioned that the store had a large variety of appliances and household goods available for rent, and that the store was clean and well-maintained.However, there are still some concerns that need to be addressed. One issue that stands out is the lack of transparency and fairness in some customer interactions. Some customers have reported feeling taken advantage of or misled by the store, which can lead to a negative experience and a loss of trust.In order to improve, this Rent-A-Center location could benefit from addressing these issues and providing a more transparent and fair experience for all customers. This might involve providing clearer explanations of the rental agreements, being more transparent about the prices and terms, and making sure that the products being rented are of good quality. By addressing these concerns, the store can improve its reputation and build trust with its customers.