The pharmacy has received numerous complaints from customers regarding the quality of service they provide. Many have reported being treated rudely by staff, being put on hold for extended periods, and having difficulty getting refills or prescriptions filled correctly. Some have even had issues with being called at home despite not being a customer. On the other hand, a few customers have reported having positive experiences, such as being helped with refills and receiving good customer service. However, these positive experiences are vastly outnumbered by the negative ones. The pharmacy's inability to provide consistent and quality service has led to a low overall rating. One notable issue that has been consistently mentioned is the lack of professionalism and customer care from the staff.