Tampa Bay
Rehab Medical of Tampa
1.16
1.16
Overview
Rehab Medical is a mobility equipment provider that specializes in Complex Rehab Technology (CRT). CRT is the configuration of mobility equipment that requires custom fitting, design, adjustment, and programming to meet the unique needs of each patient.
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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Rehab Medical is a well-established provider of mobility equipment in Tampa City. They offer a wide range of products, including wheelchairs and medical equipment, catering to customers with complex needs. The company has a dedicated team of professionals who strive to deliver exceptional customer service.The location is easily accessible, with a wheelchair-accessible entrance and parking lot, making it convenient for customers with mobility issues. However, there have been some concerns raised about the company's delivery services, with one customer reporting a hazardous driving experience.The team's expertise and knowledge are highly valued, with many customers praising the representatives who assist them throughout the process. The delivery team, in particular, has been commended for their professionalism and attention to detail. However, some customers have expressed frustration with the company's customer service, citing issues with communication and follow-up.While Rehab Medical has a reputation for providing high-quality products and services, there are some areas for improvement. Some customers have found the equipment to be less user-friendly, particularly those with mobility impairments. Additionally, there have been instances where customers have had to follow up multiple times to ensure that their issues are resolved.Overall, Rehab Medical appears to be a reliable provider of mobility equipment, with a strong focus on customer satisfaction. However, they need to address some of the concerns raised by customers to improve their service quality and user experience.One notable issue is the company's inconsistent customer service, which has resulted in frustration for some customers. It is essential for Rehab Medical to prioritize customer communication and ensure that their representatives are adequately trained to handle customer inquiries and concerns in a timely and professional manner.
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