The location is wheelchair accessible, with features such as wheelchair-accessible seating, restroom, and parking lot. The staff is knowledgeable and professional, with therapists taking the time to explain everything to patients. The clients praise the therapists' one-on-one care and personalized approach to physical therapy. Mildred and other therapists receive praise for their exceptional skills and patience. Some clients mention feeling pain-free after a few weeks of therapy. Clients mention that the staff is caring, friendly, and organized, making them feel comfortable and at ease during their visits. The office is clean and sanitized, with a strict cleaning routine in place. Despite some clients' mentions of the friendly staff, there was one issue of rudeness by the staff.