Tampa Bay
Regions Bank
9.02
9.02
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Innovativeness
Pricing
Quality
Overall
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This location is a mix of different businesses, including a bank, financial institution, and private school. The overall experience can be inconsistent, with some customers having a positive experience while others have a negative one. The quality of service can be a concern, with some customers feeling pressured into making decisions about their money or being given misinformation. However, the pricing of services is generally fair and reasonable. The bank's innovativeness is a strength, with a focus on using technology to improve the customer experience. One major issue that stands out is the inconsistent and sometimes rude behavior of some bank employees, which can be off-putting and unprofessional. It's clear that some staff members are more friendly and helpful than others, and this inconsistency can be frustrating for customers. The location's accessibility is a plus, with a wheelchair-accessible parking lot and entrance, and a drive-through service option. The bank's hours are generally consistent, with the exception of Thursdays, which are closed. The online presence is strong, with a clear and informative website and a direct link to the bank's locator tool.Some customers have reported issues with ATM availability, with one customer stating that the ATM is often out of order. Other customers have reported positive experiences with specific employees, such as Farida, who helped one customer with a complex issue involving a CD investment. However, these positive experiences are not universal, and some customers have reported feeling uncomfortable or misled by bank employees.Overall, this location is a mixed bag, with some strengths and weaknesses. While the bank's innovativeness and fair pricing are positives, the inconsistent quality of service and sometimes rude behavior of employees are concerns that need to be addressed.
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Hours
Closed
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