Tampa Bay
Regions Bank
20.30
20.30
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Drive-through
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Quality
Overall
Innovativeness
Pricing
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Regions Bank on 54th Ave S Street is a convenient location for those seeking financial services, education, and learning. The bank has a welcoming atmosphere, with wheelchair-accessible parking, entrance, and restroom. The drive-through service option is a plus for busy customers. However, the bank's hours of operation are limited, with no services available on Thursday and Sunday. Some clients have had exceptional experiences at this location, praising the staff's professionalism, knowledge, and courtesy. They appreciate the personalized service and welcoming attitude. For instance, a client raved about the excellent customer service and knowledgeable staff, while another expressed gratitude for the helpfulness of the employees.However, there have been instances of subpar service, with some clients experiencing long wait times, unhelpful staff, and frustrating issues with account holds. One client even mentioned being taken advantage of by an overseas vendor, with the bank's customer service not being effective in resolving the issue. Another client expressed disappointment with the bank's lack of transparency about a promotion, resulting in missed opportunities for them.One significant issue that needs attention is the long wait times and unhelpful staff. A client reported waiting 15 minutes to be served, even though they were the only one in line. This kind of experience can be discouraging and affects the overall quality of service.Despite these issues, Regions Bank on 54th Ave S Street remains a reliable option for those seeking financial services and education. With some improvements in staff training and service quality, this location could reach its full potential and become a go-to destination for customers.
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Hours
Closed
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Wednesday
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