Regions Bank

4.2

• (1 reviews)

1400 Pasadena S Avenue, South Pasadena, Florida 33707

19.82

1400 Pasadena S Avenue, South Pasadena, Florida 33707

19.82

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Overview

At Regions Bank, we respect our customers' rights to privacy. Learn about our privacy policy and privacy pledge.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

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4.2

1 reviews

Overall

4.2

Quality

4.0

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

This location seems to be a solid choice for those in need of banking services. The friendly and knowledgeable staff, particularly individuals like Madison Gomez and Theresa, have been praised by many customers for their exceptional customer service. They are willing to go the extra mile to ensure that customers feel comfortable and informed about their banking needs. The accessibility of the location, with a wheelchair-accessible parking lot and entrance, is also a plus.However, there have been some complaints about the staffing issues at the branch. Some customers have reported long wait times and having to drive away without being helped. This issue seems to have been ongoing, and the bank should take steps to address it.One customer had a particularly negative experience, citing multiple instances of fraudulent activity, overdraft fees, and issues with account closures. This incident seems to have been an isolated case, but it's essential for the bank to take customer concerns seriously and resolve them promptly.Despite these issues, the majority of customers have had a positive experience at this branch. They appreciate the personalized service and the fact that the staff treats them like family. The bank's willingness to listen to customer feedback and respond promptly is also commendable.It's worth noting that some customers have mentioned that the bank's fees can be a concern. One customer reported being charged an early withdrawal fee after a wire transfer, which they felt was excessive. This highlights the importance of understanding the bank's fee structure and policies.Overall, this location seems to be a good choice for those who value personalized service and a welcoming atmosphere. However, customers should be aware of the potential for staffing issues and high fees.