Tampa Bay
Regions Bank
2.11
2.11
Overview
At Regions Bank, we respect our customers' rights to privacy. Learn about our privacy policy and privacy pledge.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
Photos & videos
Submit a review
Overall
Quality
Pricing
Innovativeness
Submit a review
The Regions Bank location at Building 6297, W Waters Ave Avenue, Tampa City is a reliable banking option with some limitations. The staff is generally friendly and welcoming, with several reviewers praising the excellent customer service they received from employees like Alex, Ramon, and Sabastian. The branch is conveniently located and has a drive-through option, making it easy to access.However, some reviewers have reported issues with the staff's knowledge and efficiency, with one reviewer stating that employees needed to double-check steps multiple times and made errors on basic tasks. Another reviewer mentioned that the ATM machine frequently breaks down, causing inconvenience to customers.In terms of innovation, the branch has some modern features like the instant card maker, but some reviewers have expressed frustration with the outdated system, citing issues with adding new debit cards to Apple Wallet.The pricing of services is generally considered fair, with some reviewers mentioning that they have saved money by using Regions Bank. However, others have criticized the bank's overdraft protection fees, calling them a "misnomer."Overall, while the Regions Bank location has some strengths, it also has areas for improvement. The bank's efforts to address customer concerns and provide better service are appreciated, but more needs to be done to resolve issues like staff knowledge and efficiency, ATM reliability, and system updates.One noticeable issue is the staff's knowledge and efficiency, with some employees being described as "rude" and "unhelpful." Additionally, the ATM machine's frequent breakdowns can cause frustration for customers.
Own this business?
Hours
Open Now
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Categories
Education and Learning
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS