Tampa Bay
Regions Bank
9.26
9.26
Overview
At Regions Bank, we respect our customers' rights to privacy. Learn about our privacy policy and privacy pledge.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Drive-through
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Pricing
Quality
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Regions Bank located at Building 11804, Bruce B Downs Blvd Boulevard in Tampa City offers a variety of services including private schools, accountants, ATMs, financial services, banks, banking services, and check cashing services. The bank respects its customers' rights to privacy, as stated in their privacy policy. Working hours at this location are from 9 am to 5 pm on Mondays, Tuesdays, and Fridays, from 9 am to 12 pm on Saturdays, and they are closed on Thursdays and Sundays. The staff at Regions Bank is friendly and helpful, with some employees going above and beyond to assist customers, such as Vanessa, Jordan, and Nikki, who have been praised for their excellent service. However, there have been some instances of poor customer service, including long wait times, rude behavior from staff, and issues with the ATM.The bank's ability to address customers' needs and concerns is a mixed bag. Some customers have reported being helped with issues, such as account errors and overdrafts, while others have had negative experiences. The bank's management has apologized for some of these issues and has promised to address them.One issue that has been consistently reported is the bank's long wait times, particularly in the drive-through. Several customers have reported waiting for 30 minutes or more to be served. This can be frustrating for customers who are trying to deposit checks or conduct other banking business.Another issue that has been reported is the bank's treatment of customers. Some customers have reported being spoken to rudely by staff, while others have felt belittled or disrespected. This is unacceptable and can damage the bank's reputation.Overall, Regions Bank at Building 11804, Bruce B Downs Blvd Boulevard in Tampa City is a decent choice for banking services, but customers may want to be prepared for long wait times and potentially poor customer service. It's worth noting that not all customers have had negative experiences, and some have reported excellent service from certain employees.
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