Tampa Bay
Regional Emergency Physicians
75.25
75.25
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
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This medical facility has its share of problems. Starting with the location, it's situated in a busy area, but finding it can be a challenge due to the lack of clear directions.The services offered by this business are quite standard for a hospital and medical clinic. They provide emergency care and have physicians on staff who can handle emergencies. However, it seems that the billing process is where things start to go wrong.Several customers have reported being sent to collections without being notified of any outstanding balance. One customer had to go through multiple parties, including their insurance company and a debt collection agency, to resolve the issue. Another customer was shocked to find a year-and-a-half-old debt on their credit report without any prior notification.It's essential to note that customers have reported difficulty in getting in touch with the billing department to review or discuss their accounts. This lack of communication has led to unnecessary stress and confusion for those affected.Additionally, customers have reported receiving unexpected bills with high amounts, which they claim they never received notification for.The feature list for this location mentions wheelchair accessibility, which is a plus for those who require it.However, the quality of care and the pricing of services seem to be the primary areas of concern. It's unclear how these issues can be resolved or what steps the business is taking to address them.Overall, this location's performance falls short in several key areas.
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