Regal Wigs is a great destination for people looking for high-quality wigs and hairpieces. The business has a 4.9 overall score, indicating a high level of customer satisfaction. The quality of the products is also impressive, with a 4.7 score. While the pricing is competitive, with a 4.5 score, it's worth noting that some customers might find it a bit steep. On the other hand, the innovativeness of the business is notable, with a 4.8 score, suggesting that they are always looking for new and better ways to serve their customers.One issue that was mentioned by a customer was the difficulty in reaching the business by phone. However, this issue seems to have been resolved, and the business now offers appointments and in-person services.The business has a strong reputation for providing excellent customer service, with many customers praising the staff's knowledge and helpfulness. The staff is also commended for being patient and understanding, which is especially important for customers who may be experiencing hair loss due to medical conditions.The business has a welcoming and inclusive atmosphere, with features such as a gender-neutral restroom and wheelchair-accessible parking. This is especially important for customers who may be transgender or non-binary, and it shows that the business is committed to providing a safe and welcoming space for all customers.Overall, Regal Wigs is a great option for anyone looking for high-quality wigs and hairpieces. The business has a strong reputation for providing excellent customer service, and the staff is knowledgeable and helpful. While there may be some issues with pricing, the business's innovativeness and commitment to customer satisfaction make up for it.