Tampa Bay
Regal Used Cars Lakeland
38.62
38.62
Overview
We know you have high expectations, and we enjoy the challenge of meeting and exceeding them. Come experience the Regal Used Car Lakeland difference.
Features
Credit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
On-site parking
Oil change
Repair services
Used goods
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Innovativeness
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Quality
Overall
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This business location is well-liked by customers. They offer good quality vehicles, but there have been some issues with the condition of the vehicles in the past. The prices are competitive, but some customers have felt that they were not transparent about the vehicle's condition. The business is trying to innovate and provide better services, but it's not always successful. The customers have reported mixed experiences with the sales and service staff. Some have had positive experiences, feeling that the staff was helpful and knowledgeable. Others have reported feeling pressured or not being informed about the vehicle's condition. The business has a wide range of vehicles available, and the staff is generally helpful. However, there have been some issues with the condition of the vehicles, which can make the buying process more complicated. One major issue is that the business has sold vehicles that had existing problems, which were not disclosed to the customers. This has led to customers feeling disappointed and frustrated. The business has apologized and offered to make things right, but it's clear that this is a major problem that needs to be addressed. Overall, the business has some strengths, but it also has some significant weaknesses. It's clear that the business needs to improve its transparency and disclosure about the condition of its vehicles in order to build trust with its customers.
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