Tampa Bay
Regal Nails, Salon & Spa
37.21
37.21
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Accepts walk-ins
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Pricing
Quality
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This spa and nail salon has a mixed reputation. While some customers have reported excellent experiences, others have encountered issues with quality, pricing, and customer service. The most common complaints are related to poor nail art, incorrect billing, and rude staff behavior.Many customers have expressed frustration with the quality of their nail services, with some reporting that their nails fell off within a day or two of getting them done. Others have complained about being overcharged or being told that they would have to pay extra for services that were not clearly explained beforehand.Some customers have also reported negative interactions with the staff, including being yelled at or being told that they were not valued customers. This kind of behavior is unacceptable in a customer-facing business and has resulted in several customers vowing never to return.On the other hand, some customers have reported having positive experiences at this salon. They have praised the staff for being friendly and helpful, and have reported being satisfied with the quality of their nail services.It's worth noting that the business seems to have some communication issues, as several customers have reported being hung up on or being told to stop calling when they tried to contact the salon to resolve an issue.Overall, this spa and nail salon falls short in several areas. While it may be worth trying for customers who are looking for a specific type of nail art or service, others may want to consider going elsewhere due to the potential for poor quality and rude staff behavior.
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