Regal Nails is a beauty salon located in Inverness City, offering a range of services including nail salons, nail art, and more. While the business has a strong reputation, with an overall rating of 4.1 out of 5, there are some concerns that need to be addressed.One of the main issues with Regal Nails is the inconsistency in quality. While some customers have reported receiving excellent service, others have complained about receiving subpar treatments. For example, one customer reported that their nail technician cut their toenail too short, causing it to bleed, while another customer complained about receiving a pedicure that was rushed and poorly done.In terms of pricing, Regal Nails seems to be on the higher end of the spectrum, with some customers reporting prices ranging from $20 to $100 or more for services. However, the prices seem to be reasonable considering the level of service provided.The business appears to be innovative, with a focus on providing a unique and personalized experience for customers. The salon has a friendly and welcoming atmosphere, and the staff seem to be knowledgeable and enthusiastic about their work.However, there are some concerns about the cleanliness and organization of the salon. One customer reported finding a dirty and unkempt environment, which is a major red flag. Additionally, there have been reports of long wait times and inconsistent scheduling.To improve their services, Regal Nails could focus on providing more consistent quality and attention to detail. They could also work on streamlining their scheduling and wait times to ensure that customers are seen promptly. Additionally, they could focus on maintaining a clean and organized environment to ensure customer comfort and safety.Overall, Regal Nails has the potential to be a top-notch beauty salon, but they need to address some of the concerns mentioned above to reach their full potential.