Tampa Bay
Regal Lakeland Pre-Owned North
37.74
37.74
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Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Repair services
Used goods
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The Regal Lakeland Pre-Owned North is located in Lakeland City, offering used cars and repair services. The business is wheelchair accessible, and customers can pay with debit or credit cards. The working hours are from 8:30 AM to 8:00 PM, Monday to Friday, and 8:30 AM to 7:00 PM on Saturdays. The sales staff is friendly, but the overall experience may vary depending on the customer's needs.Some customers have reported having a smooth and hassle-free experience, such as one customer who bought a car from Justus and appreciated his professionalism and friendly attitude. Another customer was impressed with Nik Goins, who listened to their needs and provided a seamless experience.However, some customers have had issues with the pricing and quality of the cars. One customer reported that their car had roaches and poor brakes, which they only discovered after purchasing the vehicle. Another customer felt pressured into buying a car that was not suitable for their needs.The business seems to have a mixed reputation, with some customers reporting excellent service and others expressing dissatisfaction with the quality and pricing of the cars. Overall, the Regal Lakeland Pre-Owned North could benefit from improving the quality of their cars and providing clearer information about the vehicles they sell.It is worth noting that some customers have reported being pressured into buying additional services or warranties, which can be a major issue. One customer reported being told that they needed to add a $1,300 refurbishment fee, which they felt was excessive. Another customer felt pressured into buying a new battery, which they had to pay for separately.To improve their reputation, Regal Lakeland Pre-Owned North should focus on providing high-quality cars and transparent pricing. They should also train their staff to be more customer-focused and avoid pressuring customers into buying additional services or warranties. By doing so, they can build trust with their customers and establish a reputation as a reliable and trustworthy used car dealership.
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