Tampa Bay
Regal Kia Service Center
38.60
38.60
Overview
Learn about Kia electrified vehicles! Get key insights on EV maintenance, charging, and the impressive range and battery charge times of the Kia EV6. Start your journey toward a smarter, eco-friendly drive today!
Features
NFC mobile payments
Mechanic
Transgender safespace
Onsite services
Credit cards
Oil change
Free street parking
Wheelchair accessible parking lot
Wheelchair accessible entrance
Free parking lot
Wheelchair accessible seating
LGBTQ+ friendly
Appointments recommended
On-site parking
LGBTQ+ friendly
Wheelchair accessible restroom
Debit cards
Restroom
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Innovativeness
Overall
Quality
Pricing
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Based on the provided information, the Regal Kia Service Center appears to have a strong focus on customer satisfaction, as evidenced by the many positive reviews. The staff is described as friendly, professional, and knowledgeable, with several reviewers mentioning specific employees who provided excellent service. The service process seems to be efficient, with many reviewers appreciating the quick turnaround times and the use of a shuttle service.However, there are a few areas of concern. A few reviewers mentioned issues with communication, such as not being kept informed about the status of their service or being misinformed about the availability of parts. One reviewer had a particularly negative experience, citing a lack of transparency and poor communication.Additionally, while the prices at Regal Kia are generally considered reasonable, a few reviewers mentioned that they felt the prices were a bit high. However, it's worth noting that this is a common complaint in the automotive industry.In terms of innovativeness, the Regal Kia Service Center seems to be keeping up with the latest trends and technologies, with reviewers mentioning the use of modern diagnostic tools and the availability of new services such as EV maintenance and charging.One potential issue that stood out was the review from Aimee, who had a disappointing experience with a cracked valve cover being caused by a technician. This incident was not addressed properly, and the reviewer was not kept informed about the status of the repair.Overall, the Regal Kia Service Center appears to be a well-run operation with a focus on customer satisfaction. However, it's essential to address the communication issues and ensure that all customers receive the level of service they expect.
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