This Regal Honda Service Center is a great place to take your vehicle for any maintenance or repairs. The staff is very knowledgeable and helpful, and they communicate clearly about the work being done. They have a wide range of services available, including oil changes, tire rotations, and brake repairs. The center is clean and well-organized, and the waiting area is comfortable.However, there are some issues with the customer service. Some customers have reported difficulties with getting updates on the status of their vehicle, and a few have had problems with the billing process. It's also worth noting that the center is not open on Thursdays, which can be inconvenient for some customers.Overall, Regal Honda Service Center is a good option for anyone in need of automotive repair or maintenance. However, it's worth doing your research and comparing prices and services before making a decision. With a little bit of patience and flexibility, you can have a positive experience at this service center.One customer had a particularly negative experience with the sales team, feeling that they were not transparent about the lease contract terms and trying to sell them something they didn't need. However, this issue has been addressed by the General Sales Manager.There have been some issues with the website, with customers reporting difficulty scheduling appointments online. However, the center's staff has been working to resolve these issues and improve the overall user experience.Despite these challenges, the staff at Regal Honda Service Center is committed to providing excellent customer service. They are friendly, professional, and willing to go the extra mile to ensure that customers are satisfied with their experience.