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Tampa Bay

Regal GMC

3.8

• (1 reviews)

2615 Lakeland Hills Blvd Boulevard, Lakeland, Florida 33805

37.74

2615 Lakeland Hills Blvd Boulevard, Lakeland, Florida 33805

37.74

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Overview

Learn about Regal GMC and what we can do for all of your new GMC car, and used car, financing, parts, repair, and auto body needs in the Lakeland, Florida area.

Features

Credit cards

Debit cards

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Oil change

Car wash

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Reviews

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3.8

1 reviews

Quality

2.9

Pricing

4.2

Innovativeness

4.2

Overall

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

3.8

It's difficult to form a cohesive opinion about Regal GMC based on the vast array of reviews, as the experience seems to greatly depend on the specific individual and their interaction with the dealership. However, several common themes and issues emerge across many reviews.One of the most significant issues is the problem of poor customer service. Many reviewers express frustration with being treated poorly, not being listened to, or being given incorrect information. Some specifically mention a lack of communication, with customers being told one thing but then being told something different later on.There also seems to be a pattern of overcharging customers for services, including oil changes and other maintenance. This has led some reviewers to question the dealership's integrity and trustworthiness.In some cases, customers have expressed disappointment with the quality of work performed, including issues with vehicles being taken in for repairs only to have the same problems continue. This lack of quality control is a major concern for many reviewers.Despite these issues, some reviewers have expressed satisfaction with their experience at Regal GMC. They praise the dealership's knowledgeable staff, convenient services, and competitive pricing. However, these positive reviews are relatively rare compared to the negative ones.The overall experience seems to depend heavily on the specific staff member or service advisor a customer interacts with. While some reviewers praise individuals like Chrissy and Darrell for their exceptional service, others have had negative experiences with sales staff and service advisors.It's worth noting that Regal GMC has responded to many of these negative reviews, apologizing for the issues and promising to make things right. However, this has not always led to a resolution, and some reviewers continue to express frustration and disappointment with the dealership.In terms of innovativeness, Regal GMC offers a range of services and features, including oil changes, tire rotations, and car sales. However, it's unclear whether these services are particularly innovative or unique compared to other dealerships in the area.Overall, Regal GMC seems to be a dealership with significant room for improvement. While some customers have had positive experiences, many others have been disappointed by poor customer service, overcharging, and quality control issues. To improve, the dealership may need to focus on addressing these issues and providing a more consistent and reliable experience for all customers.