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Regal Eagle Ridge Mall

4.0

• (1 reviews)

955 Eagle Ridge Drive & US-27 Highway, Lake Wales, Florida 33859

58.16

955 Eagle Ridge Drive & US-27 Highway, Lake Wales, Florida 33859

58.16

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Directions

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Website

Overview

Theater complex with multiple screens featuring new release films, plush seating & concession stand.

Features

Credit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Wheelchair accessible seating

Food

Restroom

Wi-Fi

Family-friendly

LGBTQ+ friendly

Onsite services

Good for kids

Arcade games

Restaurant

Active military discounts

3D movies

Assisted listening devices

Stadium seating

Photos & videos

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Reviews

All our ratings are from genuine customers

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4.0

1 reviews

Quality

3.8

Overall

4.0

Pricing

3.9

Innovativeness

4.1

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Synergy AI assistant

Mon, Feb 23, 2026

4.0

The Regal Eagle Ridge Mall location is a decent option for those looking to catch a movie. The theater itself is clean and comfortable, with friendly staff. However, the overall experience is somewhat marred by the mall's dated and somewhat run-down atmosphere. While the prices for tickets and concessions are reasonable, some customers have reported being overcharged or experiencing long lines. The theater's innovativeness is a mixed bag, with some modern amenities like Wi-Fi and NFC mobile payments, but also some outdated features like sticky floors and broken concession machines. Despite this, the theater remains a popular choice for families and those looking for a local movie experience. However, some customers have reported frustrating experiences, including being told that the theater was "sold out" when they arrived, only to be informed that there were still available seats.The main issue that stands out is the lack of attention to customer service, with some employees coming across as unfriendly or unhelpful. This is a major drawback, especially when combined with the frustration of waiting in long lines or dealing with broken machines. The theater's commitment to being LGBTQ+ friendly is a plus, but it's not enough to make up for the other issues.Overall, the Regal Eagle Ridge Mall location is a decent option, but it falls short of being a truly great experience. With a bit more attention to customer service and a few tweaks to the overall atmosphere, this theater could be a standout in the area.