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Tampa Bay

Regal Chevrolet Service Center

4.2

• (1 reviews)

925 Bartow Rd Road, Lakeland, Florida 33801

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Overview

Learn about Regal Chevrolet and what we can do for all of your new Chevrolet car, and used car, financing, parts, repair, and auto body needs in the Lakeland, Florida area.

Features

Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Restroom

Appointments recommended

Oil change

Mechanic

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Reviews

All our ratings are from genuine customers

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4.2

1 reviews

Overall

4.2

Innovativeness

3.9

Pricing

4.2

Quality

3.8

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Synergy AI assistant

Mon, Feb 23, 2026

4.2

The review of Regal Chevrolet has some positive and negative aspects. The overall quality of the service and pricing is average. However, the innovativeness of the dealership seems to be a bit lacking. It's clear that some employees, like Felix Mendez, strive to provide excellent customer service, but some issues, such as communication problems and overcharging, have arisen. The dealership's willingness to address these issues and improve is commendable. A significant issue that stood out is the poor communication and mistrust with some customers. Some customers felt misled or misinformed about their vehicle's condition, leading to frustration and a loss of trust. Regal Chevrolet should focus on improving communication and transparency with their customers to build trust and avoid such situations in the future.The variety of services offered by Regal Chevrolet is vast, including transmission shops, tire services, oil change services, and auto body shops. The dealership's location at Building 925, Bartow Rd Road, Lakeland City, and phone number +18638451746 make it easily accessible for customers. The website https://www.regalchevrolet.com/%3Futm_source%3Dgoogle%26utm_medium%3Dorganic%26utm_campaign%3DGoogle_my_business_service%26utm_content%3Dwebsite provides detailed information about the dealership's services and contact information. Some customers had excellent experiences with the service department, citing great customer service and a hassle-free experience. However, others experienced long wait times, communication issues, and overcharging. Some customers felt that the dealership was more interested in making a sale than providing quality service. The dealership should focus on maintaining a high level of service and quality to maintain customer satisfaction and loyalty.Regal Chevrolet seems to have a friendly and welcoming atmosphere, with many customers praising the staff for being courteous and helpful. However, some customers felt that the dealership was trying to upsell them on unnecessary services, which is a common complaint in the automotive industry. The dealership should find a balance between providing valuable services and not being overly pushy with customers.Overall, Regal Chevrolet has a mixed reputation, with some customers having excellent experiences and others experiencing issues. The dealership should focus on improving communication, transparency, and customer service to maintain a high level of quality and satisfaction.