Regal Body Shop and Regal Chevrolet is a well-established business with a wide range of services, including truck parts supply, transmission shop, road assistance, towing, tire sales, and car repair. The location on Bartow Road in Lakeland has been around for a while, and it has managed to build a good reputation among its customers.
The business has received mostly positive reviews, with many customers praising the excellent service they received from the staff. Some reviewers have mentioned that the staff is friendly, knowledgeable, and professional. Others have appreciated the prompt service and the fact that the business follows up with customers to keep them informed about the status of their repairs.
One of the strengths of Regal Body Shop and Regal Chevrolet is its ability to handle a wide range of services. From simple oil changes to complex repairs, the business has the expertise and resources to get the job done. The business also has a good selection of parts and accessories, making it a one-stop shop for customers.
However, there have been some negative reviews, highlighting the business's need for improvement. Some reviewers have mentioned that the business can be slow to respond to their needs, and that the communication can be lacking at times. Others have reported issues with the quality of work, citing instances where repairs were not done correctly or were incomplete.
In terms of pricing, Regal Body Shop and Regal Chevrolet seems to be competitive, with many reviewers commenting on the reasonable prices they paid for their services. However, some reviewers have mentioned that the business can be pricey, especially when it comes to more complex repairs.
One notable issue that has been highlighted by several reviewers is the lack of transparency in the business's repair process. Some reviewers have mentioned that they were not provided with clear estimates or updates on the status of their repairs, leading to frustration and confusion.
Overall, Regal Body Shop and Regal Chevrolet has a good reputation in the community, with many satisfied customers who appreciate the business's excellent service and wide range of services. However, the business needs to work on improving its communication and transparency to build trust with its customers.