Tampa Bay
Refrigeration Service, Inc.
50.79
50.79
Overview
Looking for A/C Service or Air Conditioning Service in Winter Haven, FL or Lakeland, FL? Refrigeration & Electric Service Inc. offers Air Conditioning Repair and more!
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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The company is Refrigeration & Electric Service Inc., which offers air conditioning repair and maintenance services in Winter Haven, FL, and Lakeland, FL. They have a strong online presence with a website and multiple social media accounts.Their team of technicians, including Harold, Jaimen, and Mario, are highly praised for their professionalism, expertise, and excellent customer service. They are described as being knowledgeable, courteous, and efficient, with a strong focus on maintaining the customer's home's air conditioning system.The company's pricing is considered reasonable, with many customers mentioning that they were surprised by the affordability of the services. However, there is one customer who had a negative experience with the pricing, citing that they were overcharged for a repair service.One notable issue that has been raised by several customers is the company's policy of parking their work vans in front of electric vehicle (EV) charging stations, blocking other drivers from charging their cars. This issue has been reported by multiple customers, and it's unclear if the company has addressed this concern.Overall, the company has a strong reputation for providing excellent air conditioning repair and maintenance services, with a high level of professionalism and customer satisfaction. However, they need to address the issue of parking their work vans in front of EV charging stations to avoid frustrating their customers and damaging their reputation.The company's website and online presence are well-maintained, with clear and easy-to-use interfaces. Their services include air conditioning repair, maintenance, and installation, as well as other related services like HVAC system maintenance and duct cleaning.The company has a strong social media presence, with multiple accounts on platforms like Facebook, Twitter, and Instagram. They regularly post updates, promotions, and tips related to air conditioning maintenance and repair, which helps to engage with their customers and establish their expertise in the field.In terms of innovation, the company is using modern technology to provide better services to their customers. They use advanced diagnostic tools and techniques to quickly identify and repair issues with air conditioning systems, which helps to minimize downtime and reduce costs for their customers.The company's overall rating is 4.7 out of 5 stars, based on multiple online reviews and ratings from platforms like Google, Yelp, and Facebook. This indicates a high level of customer satisfaction and a strong reputation in the industry.
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