This business location has received overwhelmingly positive reviews from customers. The store features a wide selection of jewelry, including wedding rings, fashion jewelry, and watches, as well as repair and engraving services. The staff is described as friendly, knowledgeable, and professional, with many customers praising their excellent customer service. The store is also commended for its LGBTQ+ friendly environment and welcoming atmosphere. However, one customer had a negative experience with a staff member who was perceived as rude, but this was an isolated incident. The store's prices are generally considered reasonable, and the quality of the jewelry is consistently high. While some customers have mentioned that the store can be a bit pricier than some other options, most agree that the quality and service make it worth the investment. The store's innovativeness is reflected in its willingness to accommodate custom requests and its attention to detail in repairing and creating unique pieces. Overall, Reflections in Gold is a highly recommended destination for anyone looking for high-quality jewelry and exceptional customer service.