Tampa Bay
Reel River Tours and Charters
54.58
54.58
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Wheelchair accessible parking lot
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This location offers a variety of services, including boat and yacht tours, and fishing charters. The address is Building 10806, W Halls River Rd Road, in Homosassa City, and the phone number is +13523167391. The business is wheelchair accessible, which is a plus for visitors with disabilities.However, there seem to be some issues with customer service. Several customers have reported difficulty getting in touch with the business, with some calls going to private voicemails and others being ignored altogether. One customer was even offered a different trip from what they had originally booked, which caused frustration and confusion.It's also worth noting that the business has a co-branding partnership with Reel River Tours and Charters, which may affect its operations and customer experience.One major issue that has been reported is the lack of transparency and communication with customers. Several customers have been left waiting or without explanation for trip cancellations or changes.The business has regular working hours, from 6:00 am to 6:30 pm, every day of the week, which is convenient for customers who want to plan their trips in advance.Despite its potential, this location seems to have some significant issues that need to be addressed in order to improve customer satisfaction and loyalty.
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