It seems that the business has received more negative reviews than positive ones. Several customers have reported poor customer service, dishonesty, and a lack of professionalism from the real estate agents working at Redfin in Tampa. Some have even gone so far as to say that they would not recommend the company to anyone. On the other hand, a few customers have had positive experiences with their agents, citing good communication and helpful guidance throughout the home-buying process. However, these positive reviews are not enough to outweigh the numerous complaints and issues reported by other customers. As for innovativeness, there is not enough information to provide a score. The business has received multiple complaints about its customer service, with some customers feeling ignored or disrespected by the agents. Some have also reported that the agents have lied to them or failed to deliver on their promises. This lack of trust and communication has led to a poor reputation for the company. Additionally, some customers have reported issues with the pricing and fees associated with using Redfin, feeling that they have been overcharged or misled about the costs. While a few customers have reported positive experiences with their agents, these are not enough to outweigh the negative reviews.