Redemption Plumbing Services seems to be a reliable and professional company. Most customers appreciate their prompt and courteous service. The team, led by Brett, appears to be knowledgeable and experienced in addressing various plumbing issues. They offer a wide range of services, including repair, installation, and maintenance, making them a one-stop solution for all plumbing needs.However, some customers have expressed concerns about pricing, with a few feeling that it's a bit steep. Additionally, there have been instances where communication was lacking, and customers felt that they were not kept informed about the status of their appointments or work being done.The company's commitment to customer satisfaction is evident, as they have a system in place for addressing customer complaints and concerns. They seem to value customer feedback and take it seriously.Redemption Plumbing Services appears to be a trustworthy company that takes pride in their work. While they may not be perfect, they have a strong reputation and are well-regarded by many customers. One potential issue that was highlighted is the lack of clear communication and follow-through on some appointments and work. It would be beneficial for the company to review their internal processes to ensure that customers are kept informed and that all work is completed in a timely manner.