Tampa Bay
Red Roof PLUS+ & Suites Tampa
9.05
9.05
Overview
Low-key rooms & suites in a relaxed budget hotel offering an outdoor pool & laundry facilities.
Features
Free Wi-Fi
Air-conditioned
Free Wi-Fi
Pool
Free parking
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Quality
Innovativeness
Pricing
Overall
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The hotel has a mediocre overall rating, with a low quality score indicating a subpar stay for many guests. While the pricing is considered average, the innovativeness score suggests that the hotel may not be taking steps to improve its services or amenities. The low quality score is reflected in the many negative reviews, which describe dirty rooms, poor maintenance, and unhelpful staff.The hotel's shortcomings are evident in the comments from guests, who describe finding cockroaches, bed bugs, and other pests in their rooms. Many guests also report finding dirty towels, stained sheets, and dirty floors. The hotel's cleanliness is a major concern, with many guests expressing disappointment and frustration with the state of the rooms.Some guests have also reported issues with the hotel's staff, including unhelpful and unprofessional behavior. Guests have described being hung up on, having their calls ignored, and being spoken to in a condescending manner. The hotel's customer service seems to be a major area of concern, with many guests expressing disappointment and frustration with their interactions with staff.On the other hand, a few guests have reported having positive experiences at the hotel, describing clean rooms and friendly staff. However, these positive reviews are outnumbered by the negative ones, suggesting that the hotel has a significant problem with maintaining a consistent level of quality.Overall, the hotel's low quality score and mediocre overall rating suggest that it needs to take steps to improve its services and amenities in order to provide a better experience for its guests. This may involve investing in maintenance and upkeep, improving staff training and customer service, and addressing the cleanliness issues that have been reported by many guests.
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