The business seems to be doing well, with clients consistently praising the staff's professionalism and quality of work. The prices are also reasonable, which is a major selling point for many customers. However, one client had a negative experience, which suggests that the business is not perfect. The client had a rebuilt transmission installed, but was later told that they needed a new one, which implies a lack of thoroughness in the initial repair. This is the only major issue mentioned in the reviews, and it's worth noting that the owner responded to the complaint in a defensive manner. Overall, it seems like the business is reliable and trustworthy, but may not always get it right on the first try.