The location has a convenient 24/7 monitored parking lot with quick access to the highway, making it a great spot for truck and trailer owners. The rates are unbeatable, which is a definite plus. The staff is responsive and tries to address customer concerns, but the automated phone system seems to be a major issue. One reviewer experienced a frustrating phone call with a long wait time and a hang-up, while another person felt the location was not a safe environment. It's essential to address these concerns and provide a better customer experience. The staff's response to these issues shows that they are taking steps to improve, but more needs to be done to resolve these problems. Overall, the location has a lot to offer, but some issues need to be fixed to make it an excellent choice.