This business has received numerous positive reviews from satisfied customers, highlighting the professionalism and exceptional service of their staff, particularly Ruperi Shah. The business has been commended for its prompt and effective communication, attention to detail, and dedication to ensuring a smooth and hassle-free experience for clients.One customer described Ruperi as "a true gem in the industry" and praised her warmth, professionalism, and expertise. Another customer noted that Ruperi's exceptional dedication and resilience made them feel valued and supported throughout the process.While some reviewers mentioned that the business was responsive and professional, others mentioned that there were some issues with communication, particularly with regards to returning calls and emails. One reviewer mentioned that they had to wait for a response for a week, which made them hesitant to recommend the business.One negative review mentioned that the business did not answer calls and emails, and that the customer was not provided with a refund after applying for a property that was already off the market. However, the business responded to this review and offered to assist the customer personally.Despite these minor issues, the overwhelming majority of reviews highlight the business's exceptional service, professionalism, and dedication to customer satisfaction. The business has been praised for its ability to find qualified tenants, handle maintenance requests efficiently, and provide excellent communication throughout the process.The business is also wheelchair accessible, with a parking lot and entrance that are accessible to people with disabilities.One reviewer mentioned that the business has a clause in their contract that services/repairs do not require owner approval under $300, and that they took advantage of this clause. However, this reviewer also noted that they had a negative experience with the business, and that they would not recommend them.Overall, this business appears to have a high level of quality and professionalism, with exceptional service and communication. However, there may be some issues with responsiveness and communication in some cases.