This location appears to be a well-established and reputable business, with a strong focus on customer satisfaction and quality service. The owners and staff are knowledgeable and helpful, with a willingness to go above and beyond to meet customers' needs. The selection of flooring products is impressive, with a wide range of options to suit different tastes and budgets. While some customers have experienced minor issues with installations, the company has generally done a great job in addressing these problems and ensuring customer satisfaction.The location's commitment to quality is evident in the attention to detail and the pride that the staff takes in their work. The company's values of honesty, integrity, and customer service are reflected in the reviews, with many customers praising the friendly and professional staff. The location's community involvement and commitment to helping customers achieve their design goals are also notable.However, there have been some issues with communication and customer service, with some customers experiencing delays in receiving estimates or feeling that the company was not responsive to their needs. Additionally, some customers have been disappointed with the quality of the work, with issues such as uneven flooring, poor installation, and lack of attention to detail.Overall, this location appears to be a reliable and trustworthy business, with a strong reputation for quality service and customer satisfaction. However, it's essential to be aware of the potential issues with communication and quality of work to ensure that customers have realistic expectations and can get the best possible outcome from their experience.