The business seems to have a mix of positive and negative experiences. Some customers rave about the quality of work, professionalism, and great prices, while others report issues with communication, quality of service, and high prices. There are complaints about the shop being arrogant and having poor customer service. However, the majority of reviews are overwhelmingly positive, with customers praising the team's knowledge, workmanship, and dedication to their work. One of the common issues that emerged is communication breakdown, with some customers feeling ignored or dismissed after paying for services. Despite this, the shop has a strong reputation for delivering quality work, and many customers return for future modifications. A notable concern is the instance of incorrect work being performed, which resulted in a customer's car needing to be taken back to the shop for repair. Nevertheless, the business seems to be committed to making things right and ensuring customer satisfaction. Some customers have reported having to wait extended periods of time for their cars to be repaired or modified, which may be a point of improvement. Overall, the shop appears to be a good option for customers seeking performance modifications, but it's essential to communicate clearly and set realistic expectations.