Tampa Bay
Raymond de la Rosa, MD
53.09
53.09
Overview
Punta Gorda Primary-Care Physician Estevan Del Castillo, MD, is your primary partner in health and connection to a healthier life.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Overall
Pricing
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This business location appears to be a well-regarded medical service, specifically in the field of endocrinology. The staff is described as very helpful and friendly, and doctors are thorough and explain things clearly. Patients feel comfortable and cared for, with some even mentioning the doctors' sense of humor. The business has a professional and personable atmosphere, with a focus on patient needs. Some clients have appreciated the doctor's willingness to go the extra mile, such as explaining test results thoroughly.However, not everyone has had a positive experience. One client felt treated like a number, was talked over, and spent less than five minutes with the doctor. Another client was unhappy with the doctor's refusal to consider new information or patient input, feeling like the doctor was outdated and not open-minded. The office staff has also been criticized for being rude and unhelpful, with some clients feeling hung up on and having difficulty scheduling appointments. Overall, while this business seems to have many strengths, there may be some room for improvement in terms of customer service.
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