The business is generally well-regarded by customers, with a high overall rating. The quality of the vehicles is a mixed bag, with some customers experiencing issues, but many others reporting satisfactory experiences. Pricing seems to be a strength, with many customers praising the fair prices. Innovativeness is also a strong point, with the business offering unique financing options and a wide selection of vehicles. However, there are some concerns about the quality of the vehicles, as highlighted by one customer who experienced multiple issues with their purchase. Despite this, the business has a reputation for being customer-friendly and willing to work with customers to find a solution.