Tampa Bay
Ray Mathews - State Farm Insurance Agent
11.45
11.45
Overview
Call (813) 978-1898 for home insurance and more. Get a free home insurance quote from State Farm Agent Ray Mathews in Tampa, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Photos & videos
Submit a review
Quality
Overall
Pricing
Innovativeness
Submit a review
The location has a high overall score, with most customers leaving positive feedback. The quality of service is consistently good, with staff members being knowledgeable, friendly, and helpful. Pricing is seen as reasonable, with customers appreciating the agency's ability to find affordable insurance options. However, innovativeness could be improved, with some customers suggesting that the agency could explore new and creative solutions to meet their needs.
The agency has a wide range of services, including renters, life, home, and auto insurance, as well as financial services. The staff is highly accessible, with wheelchair-accessible parking and entrance. The agency's website and online presence are also available, making it easy for customers to get in touch and find the information they need.
Many customers have praised the agency's staff, particularly Jessica, Miriam, and Soma, for their exceptional customer service and ability to explain complex insurance concepts in a clear and concise manner. The agency's responsiveness is also noteworthy, with customers appreciating the promptness and helpfulness of the staff.
Some customers have reported issues with errors on their policies, which were promptly corrected by the new agent. However, there is one customer review that highlights a particularly negative experience with a staff member who was unresponsive and unfriendly. This issue has been addressed, and the agency has taken steps to improve its customer service.
Overall, the agency has a strong reputation and is highly recommended by its customers. Its commitment to providing good service, reasonable pricing, and helpful staff has earned it a loyal customer base.
Own this business?
Categories
Contact business
1
ABOUT TampaBayTide
FOR BUSINESS