The location, Florida's leading gastroenterology providers, is highly recommended for its excellent care. The staff is very professional and welcoming, making patients feel comfortable and at ease. The doctors, including Ravi Kondapalli, MD, are knowledgeable and take the time to explain procedures and answer questions. Many patients have reported excellent experiences, with some even crediting Dr. Kondapalli with saving their lives.However, there is one notable issue. A few patients have reported feeling rushed or dismissed, with one patient even alleging that Dr. Kondapalli mocked their symptoms and made insensitive comments. Additionally, some patients have reported problems with communication, including not being informed of test results or being given conflicting information.Despite these issues, the majority of patients have had positive experiences, praising the staff's kindness and professionalism. The office runs efficiently, with a seamless check-in process and a nurse who comes to get patients in the waiting room at their appointment time. The facility is modern and well-maintained, with a wheelchair-accessible entrance, parking lot, and restroom.While some patients have reported issues with insurance and billing, the majority of patients have reported being satisfied with the care and attention they received. Overall, this location is a good choice for those seeking high-quality gastroenterological care, but it's essential to be aware of the potential issues and communicate clearly with the staff to ensure a positive experience.