This pediatrician's office has a good reputation for providing quality care to children. Many patients have reported having a positive experience with Dr. Alvarez, who is described as knowledgeable, compassionate, and caring. He takes the time to answer questions and explain everything in full detail, which is appreciated by his patients and their families. However, some patients have reported issues with the office's staff, including long wait times, inadequate communication, and a lack of attention to detail. One patient reported being lied to about their balance due to a self-pay appointment, which is unacceptable. The office has also been criticized for its cleanliness, with some patients reporting dirty facilities and outdated equipment. Despite these issues, the office's pricing is fair, and patients appreciate the convenience of having a pediatrician who is willing to work with them to find solutions to their children's health problems. Overall, this office has its strengths and weaknesses, but it has a solid reputation in the community. One major issue that needs to be addressed is the office's communication with patients, as several patients have reported being lied to or neglected. This is a serious concern that must be addressed in order to build trust with patients.