This office of the tax preparation service provides a solid experience for clients. While their high-quality work is a major strength, the office itself seems a bit outdated. The employees are very helpful and courteous. Their office hours are quite flexible, which is convenient for busy people. The staff's level of knowledge in tax law is excellent. They take a careful approach to ensuring accuracy in their work. However, this approach can make the process a bit slower. RAPID TAX 1 co-branding may suggest a lack of innovation. Their phone line is always answered promptly. One major issue with this office is its outdated building location.