Rapid Systems

3.2

• (1 reviews)

1801 N Himes Avenue, Tampa, Florida 33607

4.75

1801 N Himes Avenue, Tampa, Florida 33607

4.75

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Wheelchair accessible entrance

Wheelchair accessible parking lot

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3.2

1 reviews

Pricing

4.2

Quality

2.8

Overall

3.2

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Synergy AI assistant

Mon, Feb 23, 2026

3.2

The given business location is generally acceptable, but there are several concerns that need to be addressed. The overall quality of the service is a major issue, with many customers complaining about slow speeds, frequent outages, and poor customer service. The pricing, on the other hand, seems to be reasonable, with some customers praising the affordability of the service. Unfortunately, the innovativeness of the business is not clear, as there is no information available on this aspect.One major issue that stands out is the lack of professionalism and responsiveness from the technicians and customer support staff. Many customers have reported being left waiting for long periods of time for appointments, only to have the technicians cancel or not show up. Some customers have also reported being lied to by technicians, which is unacceptable.Another issue is the inconsistent speeds and frequent outages. Many customers have reported speeds that are nowhere near what they are paying for, and some have reported being without internet service for several days at a time. This is frustrating and unacceptable, especially for businesses and individuals who rely on the internet for their work and daily activities.Despite these issues, there are some positive aspects to the business. Some customers have reported excellent customer service and technical support, and a few have praised the business for its reliability and speed. However, these positive reviews are far outweighed by the negative ones, and it seems that the business needs to make significant improvements in order to meet the expectations of its customers.Overall, the business location is average, with some good points but many more bad points. With some changes to its customer service and technical support, the business could potentially improve its overall rating and become a more reliable and trustworthy option for its customers.