Rapid Systems has a decent reputation as an internet service provider, with some customers expressing satisfaction with their service, while others have experienced issues. The business operates 24/7, 7 days a week, which is convenient for customers who require continuous internet access.
The company's accessibility features, including a wheelchair-accessible parking lot and entrance, are a plus for customers with mobility issues.
However, some customers have reported experiencing slow internet speeds, even with upgraded plans.
One issue that has been consistently reported by customers is the poor customer service, with some customers feeling frustrated by the lack of help and support they received when experiencing technical issues.
Despite these issues, Rapid Systems has some loyal customers who have been satisfied with their service for years.
Overall, the business seems to have some potential, but needs to improve its customer service and technical support to meet the needs of its customers.