This medical service location has a good overall impression, but some aspects need improvement. The address is Building 5411, Grand Blvd Boulevard, Suite 109, New Port Richey City, which is a convenient location. However, the quality of the service seems to be inconsistent, as one of the clients mentioned that the staff is incompetent.
The location is wheelchair accessible, with accessible restrooms, parking lots, and entrances. This is a positive aspect, as it makes the location more inclusive. However, the client's experience with getting their records suggests that the office management is not organized.
The client also praised Dr. Shetty's expertise and professionalism. However, the client's overall experience was marred by poor customer service and unprofessionalism from the other staff members.
There is an issue with communication and organization in the office, as evident from the client's difficulty in getting their records and the lack of follow-through from the staff. The office accepts debit and credit cards, which is convenient for clients.
The client's experience with the office's customer service is disappointing, as they were not able to get their records and had trouble contacting the office after Dr. Shetty retired.