Tampa Bay
Randall Insurance & Financial Group, Corp.
14.05
14.05
Overview
Randall Insurance & Financial Group, Corp covering all of your personal and business needs. Our convenient website allows you to request insurance quotes twenty-four hours a day. Our valued customers can also service their policies at anytime, day or night, at randallins.com.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Overall
Pricing
Quality
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This location is well-established and has a convenient website to request quotes and service policies at any time. The staff is generally professional and courteous, as seen in many customer feedbacks. However, some customers experienced significant issues with customer service, including unresponsive agents, rudeness, and failure to follow up on inquiries.While many customers have been satisfied with the rates and coverage offered by Randall Insurance & Financial Group, some have expressed frustration with the company's inability to manage policies effectively, resulting in unnecessary charges and damage to their credit scores.The staff at Randall Insurance & Financial Group takes the time to explain policies and find the best rates, which is reflected in their high pricing score. However, this does not necessarily translate to innovative approaches to insurance or financial services.One major issue that has been highlighted by multiple customers is the quality of customer service. While some staff members are described as friendly and helpful, others have been rude, unresponsive, and unprofessional. This has resulted in a significant decline in quality scores for this business location.
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